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Directvapor
14300 Commerce Way
Miami Lakes, FL 33016
Shipping
Shipping done right is what you can expect from us. We boast a fast processing time, as well as a fast turnaround. No one likes wasting time, so we don't want to waste yours as you eagerly await your vapor goods. Orders are usually shipped within one day of the order (with the exception of weekends and U.S. holidays). We love communicating with you, and as soon as your order is placed you can expect an email from us confirming it. The same goes for when your order ships, you'll receive another emailing containing tracking information as well as anything else that may be pertinent to your order.
Order Status
We know you want to know about the progress of your order ASAP, so once the order is complete a confirmation email will be sent to you. Then when your order ships, we'll send another letting you know, and it will include your tracking number, if applicable.
If you created a Directvapor account during checkout, or previously, you will be able to check the status of your order anytime you feel like it by clicking on the LOGIN link at the navigation bar located at the top of every website page.
If your order has not arrived within an appropriate measure of time, please call our customer service at +1 (844) 908-2767 so that we may begin to investigate the circumstances and issue a replacement shipment should it be necessary.
Are you 21 or older & of the legal smoking age in your state?
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We generally respond to email inquiries within 24 hours (excluding weekends and holidays).